Help Center

Find answers to common questions and learn how to get the most out of CareerSprinter.

How does the ATS Enhancer work?

The ATS Enhancer analyzes your resume against job descriptions to provide a compatibility score. It checks keyword matching, formatting, and content alignment to ensure your resume passes through Applicant Tracking Systems.

Can I use CareerSprinter for free?

Yes! We offer a free plan that includes 5 ATS checks per month, 1 resume enhancement, and basic cover letter generation. You can upgrade to Pro for unlimited access to all features.

How accurate is the salary negotiation data?

Our salary data is sourced from multiple trusted sources including Glassdoor, AmbitionBox, and real-time market analytics. We provide comprehensive salary ranges based on role, experience, location, and company.

Is my data secure?

Yes, we take data security seriously. All your information is encrypted and stored securely. We never share your data with third parties. Read our Privacy Policy for more details.

How does the Mock Interview feature work?

Our Mock Interview uses AI-powered voice recognition to simulate real interviews. You can practice answering questions, and our AI will provide detailed feedback on your communication, confidence, and content.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Your account will remain active until the end of your current billing period, and you'll retain access to all features until then.

What file formats are supported for resume upload?

Currently, we support PDF format for resume uploads. Make sure your resume is in PDF format before uploading.

How long does it take to get results?

Most features provide results instantly. ATS checking and resume enhancement typically take just a few seconds. Salary research and company research may take a bit longer as we gather comprehensive data from multiple sources.

Still Need Help?

Can't find what you're looking for? Our support team is here to help.